Many common repairs can be completed the same day, and selected services may be completed within 24 hours. More complex faults or repairs requiring special-order parts can take longer.

Yes. For eligible repair jobs, if we cannot successfully complete the repair, you will not be charged the repair fee. Any diagnostic or special-order costs will be explained before work begins.

Yes. We support mail-in repairs for customers who cannot visit in person. Package your device securely and follow the repair booking instructions provided by our team before sending it.

Yes. Our shop includes refurbished and pre-owned devices such as smartphones, tablets, iPads, laptops, computers and smart watches. Product availability varies, so check the product page for the current condition and specifications.

Yes. Refurbished devices are inspected and tested before being listed for sale. Each product page should be checked for the exact condition, included accessories and any warranty information applicable to that item.

We stock technology accessories such as chargers, cables, storage products, audio accessories, phone and tablet accessories, computer accessories and other compatible device essentials.

Most hardware repairs do not require your personal data to be removed, but data loss can never be completely ruled out. We recommend backing up important data before sending or bringing in your device whenever possible.

Warranty coverage depends on the repair or product purchased. Please review the relevant product, repair or policy information for the applicable warranty period and exclusions, or contact our support team before ordering.

You can contact our support team through the Contact Us page, by phone, email or WhatsApp. Please include your order or repair reference where available so we can assist you more quickly.